Q1. How can I get better price?
A: The price is negotiable. It can be adjusted according to quantity or package. Returning customers can get special discount.
Q2. Can I get a sample?
A: 1 or 2 Samples can be free, the air freight is collect or pay us in advance. We usually ship samples by DHL or FedEx . It usually takes 7-10 days to arrive differ from countries.
Q3.What is your minimum order quantity?
A: Stock Goods MOQ is 5000pcs. OEM style: 20,000pcs. We recommend a quantity based on the price which is cost effective for our customers.
Q4. Which payment method you can accept?
A: Generally we adopt T/T, Western Union, LC, PayPal, Escrow and Money Gram etc.
Q5: How much does my shipping cost?
A: It depends on the quantity of goods, The shipping method, and the country,use the website, Online inquiry to our sales.
Q6. Do you receive customized order?
A: Yes, that's what we good at. Pls send your design of bottle and LOGO, we can construct new molds emboss or print LOGO for you.
Q7: Can we do silk screen or label on the bottles?
A: Yes. We could offer various printing ways: screen printing, hot stamping, label printing or label sticker.
Q8. What should we provide if we want to do silk crew printing or logo decal?
A: Please provide PDF, AI or CDR vector graphics format for us.
Q9. Are you factory or trader?
A: We are direct factory who owns production lines and workers. Everything is flexible and no need to worry about extra charges by the middle man.
Q10. How do you do quality control?
A: We have the following quality tests:
Step 1 measuring tests (weight, content, dimensions, etc.)
Step 2 destructive testing (internal pressure, pendulum swing impact, thermal shock, etc.)
Step 3 100% inline testing by inspection machines (wall thickness, crack testing, impurity testing, etc.)
Step 4 QC workman will check the goods randomly during the production.
Q11. Which countries do you export to?
Our goods are mainly exported to USA, Australia, Canada, UK, Germany, Thailand, South Korea, Spain, Qatar, UAE and so on.
Q12. What if the product is broken?
A: We usually ship 1% more of glass bottles to our customer, if the breakage more than that we can discuss and compensate in the next order.
Q13. How long does it take to delivery the goods?
A: For stock goods only need 3-5 days. For OEM orders need around 35-40 days.
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